Have you invested in the right software systems and tools for your online business? Unfortunately, many online businesses do not and suffer because of this. However, if you change your approach and purchase systems, you should start to see many positive changes in your organization. (more…)
The world has moved into the digital age and while there are still a few traditionalists left here and there, the truth is that even they couldn’t function if digital technology was completely taken away from them. Technology is supposed to make our lives easier and that logic applies nowhere better than in the office. Right from using something as basic as a Microsoft Word document, to something as complicated as producing company statistics from a business analytics tool; the modern business is heavily dependent on software. If you are trying to figure out what the must have pieces of software which you will need for your new business to function as it should are, this list should prove to be useful. (more…)
Digitizing processes and cutting costs are the two major considerations for financial managers in 2017. Making the most of modern business intelligence and investing in an efficient solution is highly required for managers to keep pace in this competitive world. The following are 5 key technological trends that business analysts should be aware of in 2017. (more…)
The customer support department is susceptible to the slightest of changes in technology. The transition from traditional call centers to a modernized customer service which uses solutions like knowledge base and live chat tools testifies to this. It is important to know that the scaling of customer support is not driven by technology but by the needs of modernized customers who use the latest technologies. (more…)
It’s a good time to be a small team!
Fifteen years ago, it would be hard to imagine how well a team of 5 highly talented people living in different geographies could add much value to a company. People shoveling emails back and forth to each other and chatting on AOL instant messenger wasn’t exactly the ideal environment.
But things have changed a lot. With new, modern applications, your small team can quickly coordinate, share, collaborate, and deliver results that no one would have believed were possible. (more…)
If you see performance management as a repetitive ritual about ticking boxes, then you’re doing it wrong. Performance management should be a meaningful exercise that makes your employees feel valued, gives them direction, and motivates them to drive big business results.
If you want to do performance management right, then you need a reliable way to measure skills and competencies, analyze your results, and set goals for continuous improvement. But filling out annual appraisals using paper forms can make this process tedious, difficult, and inefficient. (more…)
Starting an eCommerce company can be as scary as it is exciting. If you are creating a new B2B eCommerce platform, it is essential you learn how to balance in-house resources with outsourced resources, because a failure to do so could result in your company’s failure.
We recommend adopting the crawl-walk-run method when launching a new platform, because gaining ecommerce expertise and revenue will take time, so you must be patient. (more…)
In the modern competitive world every business organization is doing their best to attract more and more new customers to purchase their product. The other important aspect of the business is to retain your old customers. If your old customers are leaking, it’s not a good sign for your business. Nowadays, there is a stiff competition among the organizations of all sizes and types. To get an upper edge they need to strive hard and show how they are better than their competitors. Here comes the need of Customer Loyalty Software. (more…)
Business process management software primarily serves the purpose of providing a platform for people to design, build, analyze, modify and the test the various business processes. It facilitates effective simulation of the various stages of a business process lifecycle for a highly accurate implementation. The logs that are thus created during the process execution are then analyzed for potential patterns of bottlenecks, loopholes and other inefficiencies.
While proprietary BPM software products often exist as standalone solutions that require independent maintenance of each business logic development lifecycle processes, open source software products demonstrate greater compatibility with continuous integration and delivery pipelines for effective IT assets management. (more…)
Digitization has changed the way enterprises function. From hospitality to manufacturing, digitization has the potential to create numerous global opportunities for companies across the world. For example, digital competencies can dramatically improve the customer service experience, and eCommerce businesses can also benefit from a better customer-supplier experience.
Yet there is still so much untapped potential at an enterprise’s fingertips – and those advanced technologies are only going to grow, thanks to improvements in automation, analytics and big data. (more…)