business trends

5 Key Technological Trends Businesses Should Embrace in 2017

Digitizing processes and cutting costs are the two major considerations for financial managers in 2017. Making the most of modern business intelligence and investing in an efficient solution is highly required for managers to keep pace in this competitive world. The following are 5 key technological trends that business analysts should be aware of in 2017. (more…)

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Scaling Customer Support with Technology

The customer support department is susceptible to the slightest of changes in technology. The transition from traditional call centers to a modernized customer service which uses solutions like knowledge base and live chat tools testifies to this. It is important to know that the scaling of customer support is not driven by technology but by the needs of modernized customers who use the latest technologies. (more…)

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4 Linchpin Apps Your Small Team Can't Live Without

4 Linchpin Apps Your Small Team Can’t Live Without

It’s a good time to be a small team!

Fifteen years ago, it would be hard to imagine how well a team of 5 highly talented people living in different geographies could add much value to a company. People shoveling emails back and forth to each other and chatting on AOL instant messenger wasn’t exactly the ideal environment.

But things have changed a lot. With new, modern applications, your small team can quickly coordinate, share, collaborate, and deliver results that no one would have believed were possible. (more…)

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HR Software helps Performance Management

How HR Software Helps Make Performance Management More Effective

If you see performance management as a repetitive ritual about ticking boxes, then you’re doing it wrong. Performance management should be a meaningful exercise that makes your employees feel valued, gives them direction, and motivates them to drive big business results.

If you want to do performance management right, then you need a reliable way to measure skills and competencies, analyze your results, and set goals for continuous improvement. But filling out annual appraisals using paper forms can make this process tedious, difficult, and inefficient. (more…)

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Build successful B2b ecommerce platform

How to Build a Successful B2B eCommerce Platform

Starting an eCommerce company can be as scary as it is exciting. If you are creating a new B2B eCommerce platform, it is essential you learn how to balance in-house resources with outsourced resources, because a failure to do so could result in your company’s failure.

We recommend adopting the crawl-walk-run method when launching a new platform, because gaining ecommerce expertise and revenue will take time, so you must be patient. (more…)

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CLM software

Top 10 Free and Open Source Customer Loyalty Software

In the modern competitive world every business organization is doing their best to attract more and more new customers to purchase their product. The other important aspect of the business is to retain your old customers. If your old customers are leaking, it’s not a good sign for your business. Nowadays, there is a stiff competition among the organizations of all sizes and types. To get an upper edge they need to strive hard and show how they are better than their competitors. Here comes the need of Customer Loyalty Software. (more…)

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expert interview with Dipti Gore, founder of FireUp

Expert Interview with Dipti Gore, Founder of Fireup

Dipti Gore is the founder of Fireup Inc and Techstory Media Private Limited. Both her companies help startups and small businesses market their business to customers through effective storytelling. Fireup provides a platform where companies can record their own journey displayed in the form of milestones on a company timeline. Techstory.in is a media platform that publishes interviews and stories of interesting startups, entrepreneurs and technology businesses. A strong belief that brand stories, told in an impactful manner, can significantly help in driving growth is the idea at the heart of both her companies. (more…)

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business process management software - featured

Top Free And Open Source BPM Software

Business process management software primarily serves the purpose of providing a platform for people to design, build, analyze, modify and the test the various business processes. It facilitates effective simulation of the various stages of a business process lifecycle for a highly accurate implementation. The logs that are thus created during the process execution are then analyzed for potential patterns of bottlenecks, loopholes and other inefficiencies.

While proprietary BPM software products often exist as standalone solutions that require independent maintenance of each business logic development lifecycle processes, open source software products demonstrate greater compatibility with continuous integration and delivery pipelines for effective IT assets management. (more…)

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