Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium-sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage multiple brands from a single portal and more.
Talespin is a customer focused solution which helps retail brands increase conversion. The technology stack uses machine learning libraries to classify images and helps answer lots of questions for customers – “What to buy?” , “Is there anything similar to this?” and “Is this available in my size?”.
In this interview, we glance through the insightful takes on the spin with the Co-Founder at TaleSpin, Tapan Dixit. (more…)
Live Chat Software works best for maintaining a consistent relationship with customers and for growing business in the online world. It’s a dynamic solution that allows you to gel with your audience and know their interests, desires, and preferences. Through live chat software, you can develop personalized communication with your customers and propose the best possible solution for their needs. It is an excellent branding tool to promote your products and expand your business.
Today, the software industry is brimming over with various live chat support software and tools. Your first job, as a Digital Marketer is to choose the right live chat software and make the most of it. And to help you arrive at the right decision, here are the top 10 live chat support software which are sure to rule this year.
Apps are constantly developing, making us more mobile, and jobs are evolving as well, with office work becoming just another option. These days, more people than ever are work-at-home professionals, whether they are freelancers, self-employed or remote workers with full-time jobs for employees; and along with that. As a result, it is very important to have all the right tools at your disposal. (more…)
It is always exciting to come up with challenging visions of putting together a company. You have to keep in mind, though, that the outcome of your flashy business dream isn’t depended on unique marketing tools or people hidden behind this effort but on the business idea per se. In the end, everything comes down to the core of this idea and to how profitable can be proved to be. This is, of course, inextricably connected to the quality that you provide as well. (more…)
Praised as best open source application in 2014 and best document management system in 2016, LogicalDOC is the ultimate software solution for companies and organizations.
Founded in 2006, LogicalDOC has successfully served hundreds of customers worldwide.
At its core LogicalDOC is a cross-platform, DMS (document management software) and KMS (knowledge management software) designed to meet the needs of every modern business.
Thanks to the many features of the platform, it can save you from a lot of hustle and keep your files organized in a smart, paperless way. (more…)
Customer Service is the single most deciding factor which can distinguish between success and failure in your business. Nowadays, offering an individual touch to your customer services has become necessary to win and retain your customers. Personalized assistance and quick support lets your clients feel more treasured. Technology is evolving at such a rapid pace that you as a business owner must hunt for new and exclusive ways to convey personalized assistance to your clients. One of such ways is the implementation of live chat software in your business website. (more…)
They also leverage the reputation of the PSS group, a leader in recruitment and staffing services. Integration with certain sister companies they integrate the delivery of HR software and HR services with premier recruitment and staffing services. (more…)
Like every other software company, LiveAgent started off to solve a prominent issue, to fill in as a good ticketing system for a company. They say “we couldn’t find a help desk software with all the amenities, so we built our own.” With utmost satisfaction from the software, the decision to source it out to help other customers gave birth to LiveAgent. (more…)